(Delete as appropriate)

New role

(Country & Office)

Full Time

(Name & Job title)

• To provide operational HR Administrative Support who with the Admin Team provides an excellent quality service to the Finance Shared Service Centre

• To ensure effective liaison and interface with the payroll agency (or the Madrid office)

• To perform all duties in accordance with the collective agreement  and company policies and procedures

• There may be additional activities to perform from time to time in order to maximise the contribution to Northgate Information Solutions goals and objectives

• Enters into systems and uses data accurately in respect of new starters, changes to T&C’s, leavers and all other employee information

• Administers Maternity/Paternity Leave/ processes
• Management of the training grant programme including accreditation
• Co-ordinate the support required for employees who are relocating from another country
• Produces all standard HR Administration documentation for the team
• Carries out pre employment checks as appropriate
• Support the development and implementation the flexible benefits programme
• Support the development and implementation the performance management framework

• Liaises with chosen benefit providers as required
• Maintains a practical working knowledge of Sickness, Maternity and other special leave
• Keeps abreast of changes in Employment Legislation through reading professional magazines, attending seminars and team meetings

• Assist where requested in Audits and scoping activities

• Ensures company confidentiality at all times
• When requested deals with operational HR issues and complaints to ensure a positive outcome for team and escalates as appropriate
• Ensures appropriate and accurate communications
• Liaises with payroll agency as appropriate to ensure timely and accurate payment

• Maintain effective relationships with internal customers and suppliers
• Ensure company confidentiality at all times
• Takes on board communication about system updates, and updated internal/external documentation accordingly
• Recommends and agrees ways in which systems and procedures can be improved to enhance business
• Where required liaises with technical teams to improve manual and system processes

• Have a demonstrable record of previous HR administration/administration support
• Business Awareness
• Client Focus

Desirable

• A HR qualification or related degree
• Working knowledge of a shared service model

• Excellent command of the English Language
• PC Literacy – Word, Excel, Powerpoint, outlook

Desirable

• Resource Link
• eNGAge

• Excellent communication skills both written and orally
• Ability to build solid relationships
• Can make decisions without guidance
• A drive to learn and develop
• Personal presence, integrity and credibility
• Strong organisational skills – ability to multi task and prioritise workload
• Resourceful, innovative thinker who provides solutions to problems